Personal data are details that disclose or may disclose the identity of the user. We adhere to the principle of data minimization and avoid collecting personal data whenever possible.
Personal data are used solely for establishing, designing, executing, or terminating the contractual relationship (Art. 6 I S. 1 b GDPR).
Beyond that, personal data will only be processed if we have received your consent (Art. 6 I S. 1 a GDPR) or if the data processing is necessary for our legitimate interests, provided that an assessment indicates no overriding interests, fundamental rights, or freedoms on your part (Art. 6 I S. 1 f GDPR).
We may use data processors for processing your personal data, with whom we have entered into data processing agreements when necessary. However, personal data will not generally be shared with third parties beyond this.
Personal data will only be shared with the shipping company tasked with delivery if this is necessary for delivering ordered goods. For payment processing, the required payment data will be shared with the financial institution tasked with the payment and, if applicable, the designated and selected payment service provider.
Your personal data will be processed within the EU and countries deemed secure or appropriate by the EU. If personal data processing occurs in the USA, we endeavor to ensure that the services we use are certified under the "Data Privacy Framework."
General technical information is collected when visiting the website, including the IP address used, the time and duration of the visit, the browser type, and the referring page, if applicable. These usage data are technically logged in a log file and may be used and stored for statistical evaluation of this website. No linkage between these usage data and your other personal data occurs.
Comprehensive use of our website’s functions requires registration. Registration data are collected based on your input and used for the specifically stated purpose per your consent (Art. 6 I S. 1 a GDPR).
We store your personal data only as long as necessary based on legal (especially tax law) requirements after the purpose for which the data was collected has ended.
Currently, this corresponds to 190 days.
The aforementioned data are stored as log files on the servers of our internet service provider. This is necessary to display the website on your device and ensure stability and security.
You can request information from us regarding whether we process personal data about you. If we do, you have the right to access this data and the additional information mentioned in Art. 15 GDPR.
You have the right to correct inaccurate personal data about you and can request the completion of incomplete personal data per Art. 16 GDPR.
You have the right to request the immediate deletion of your personal data. We are obliged to delete it immediately, especially if any of the following reasons apply:
The right to deletion does not apply if your personal data are necessary for asserting, exercising, or defending our legal claims.
You have the right to request the restriction of processing of your personal data if:
You have the right to receive personal data concerning you that you provided to us in a structured, commonly used, and machine-readable format and to transmit it to another controller without hindrance, provided the processing is based on consent or a contract and is carried out by automated means.
If the processing of your personal data is based on your consent, you have the right to withdraw this consent at any time.
The exercise of your rights is generally free of charge. You have the right to lodge a complaint directly with the supervisory authority responsible for us, the regional data protection officer.
All data on our website are secured by technical and organizational measures against loss, destruction, access, alteration, and dissemination.
We use cookies or server-side sessions for operating the website, where data can be stored. We ensure that no personal data are transferred from sessions or cookies without your express consent, and cookies are only used when technically necessary for the website (e.g., spam protection on contact forms, shopping cart functionality). Thus, an assessment shows no overriding interests on your part (Art. 6 I S. 1 f GDPR) or explicit consent has been provided.
With your express consent, we use cookies to personalize content and advertisements, offer social media features, and analyze website traffic. Information about your use of our website may be shared with our social media, advertising, and analytics partners upon your consent. These partners may combine this information with other data they already have about you.
Below are the domains, names, and validity periods of cookies used only with your consent:
Source Validity Name
Coachy Session cookie_accept2
Coachy Session ckCsrfToken
Coachy Session wires_challenge
Coachy Session wires
If you use the comment function on our website, the time of creation, your chosen pseudonym, and your IP address will also be temporarily stored along with the comment. This ensures we can protect our rights in case of unlawful content.
This website and its integrated services embed videos via Bunny, operated by BunnyWay d.o.o., Dunajska cesta 165, 1000 Ljubljana, Slovenia. Embedding these videos is technically necessary and does not affect user interests that outweigh this necessity (Art. 6 I S. 1 f GDPR).
The purpose and scope of data collection and data use by Bunny as well as your rights and setting options for protection as a Bunny customer can be found in Bunny's data protection information. For Bunny’s privacy policy, visit: https://bunny.net/privacy/
We use Bunny Fonts from BunnyWay d.o.o. to display consistent fonts on our website. Fonts are automatically saved in your browser cache for this purpose. If your browser does not support these web fonts, a default font will be used. The use of Bunny Fonts does not affect user interests that outweigh this necessity (Art. 6 I S. 1 f GDPR).
For Bunny’s privacy policy, visit: https://bunny.net/privacy/
We use Bunny CDN (operated by BunnyWay d.o.o., Dunajska cesta 165, 1000 Ljubljana, Slovenia) for the proper provision of content on our website. This is a service that acts as a content delivery network (CDN) on our website. A CDN helps to provide the content of our online offering more quickly with the help of regionally or internationally distributed servers. When you access this content, you establish a connection to BunnyWay d.o.o. servers, whereby your IP address and possibly browser data such as your user agent are transmitted. This data is processed exclusively for the above-mentioned purposes and to maintain security and functionality. The CDN is used on the basis of our legitimate interests, i.e. interest in the secure and efficient provision and optimisation of our online offer in accordance with Art. 6 I S. 1 f GDPR.
For Bunny’s privacy policy, visit: https://bunny.net/privacy/
To integrate various databases and web tools, we use Zapier, a service provided by Zapier Inc, 548 Market St #62411, San Francisco, California 94104, USA. When using Zapier, data is transferred to the USA, which is generally considered a third country with an insecure level of data protection. We have no knowledge of the content of the transferred data, the manner in which it is used or how long it is stored by Zapier. Data processing therefore takes place exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time. The legality of the data processing operations that have already taken place remains unaffected by the revocation.
For Zapier’s privacy policy, visit: https://zapier.com/privacy/
To contact us regarding data protection, you are welcome to contact us using the contact options below. Controller within the meaning of the GDPR:
Robin Wolter
Metzgerweg 2a/3
5071 Salzburg, Austria
E-Mail: Info@Pattern-Support.at
Phone: +43 660 5711330